Refund policy
As part of our Customer Service commitment, But THAT Chicken stands behind our products and we want you to be as happy with them! If for any reason you’re unsatisfied we encourage you to contact us via email at support@butthatchicken.com
We’re very sorry, but food products cannot be returned. All items from our online store are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.
If your food product arrived damaged or contaminated in any way, please contact us directly and we will do our best to resolve the issue.
